Aiea Auto Repair

Great customer service. They tried to replicate my drivability issue but did not occur while in their shop, 4 days. And did not charge me for their time. Quite unusual Thanks again

Very good service, fast & easy appointment process ~ staff is very friendly

Pearl City Auto Works was great to work with, up front and will to work with you.

Work done on time - good

Received thorough diagnostic with photos. Received timely calls throughout the day. Felt like dealing with honest people, many other shops make assumptions of the issues and decide whether to fix or not based on severity of repair.

PCAW is the best. Shay and Jenn provide a welcoming atmosphere and make you feel that your vehicle is in good hands. They both communicate excellently by e-mail and/or phone call with updates and answer your questions with ease. In a recent visit, the tech Gene went above and beyond in client service, and made sure that our vehicle was safe and in good driving condition. And it’s without a doubt, that everyone does at PCAW. We appreciated them all for all they did. If you ever hesitated from getting your car serviced because of a bad experience. You definitely wouldn’t feel like that or experience that here. They have courtesy checks, preventive services available and more. Not to mention their hours of operation are great. Just check out their website and see for yourself. Then dial that phone number, and call in to speak to a friendly PCAW representative. You won’t regret it.

Great experience, friendly staff and more importantly vehicle maintenance awesome

Customer Service from the ladies in the office was great. PCAW did what was asked of them on my vehicle. Thank You to the team. I'd recommend them highly.

From drop-off to pickup, a great experience. Their rate for the work I needed was in line with the estimate on repairpal.com, no surprises. I'll be back for my 100,000 service in... 9 months? Thanks, Shay!